Hi,
I am not sure if this is a BB10 issue or just specific to the Z10 but I have several e-mail addresses which end in either @ntlworld.com or @virginmedia.com all of which have the same problem.
When I send an e-mail from my Z10, either freshly composed or a reply, the e-mail appears in the Hub, is sent and gets a tick then a few seconds later just dissapears from the Phone leaving no way to find what has been sent, it doesn't appear in my on-line account either but it does reach the recipient.
If I attach a BCC to myself the 'ticked' sent mail then does appear in the Hub, sometimes it dissapears and then re-appears a little while later but it does stay on the list so I then have two copies of the same thing one received and one sent.
Has anyone else had this problem and if so is it still a problem or have you found a way to make it work properly?
I have tried 5 different Z10's, spent an hour with an O2 Guru and had 4 different OS versions both official and leaked, to try and find a solution to this and am now turning to the font of all BB knowledge in the hope that someone has found or can suggest an answer.
The Sent folder is set to Sync (Greyed out so cannot change it anyway)
It is set to IMAP Port 993 and SMTP Port 465 with SSL Encryption enabled for both
Using push if supported
Download messages while roaming is off (only relavent since 10.2.1.1055 loaded)
Append messages to sent Folder is on (only relavent since 10.2.1.1055 loaded)
Any suggestions?
I am not sure if this is a BB10 issue or just specific to the Z10 but I have several e-mail addresses which end in either @ntlworld.com or @virginmedia.com all of which have the same problem.
When I send an e-mail from my Z10, either freshly composed or a reply, the e-mail appears in the Hub, is sent and gets a tick then a few seconds later just dissapears from the Phone leaving no way to find what has been sent, it doesn't appear in my on-line account either but it does reach the recipient.
If I attach a BCC to myself the 'ticked' sent mail then does appear in the Hub, sometimes it dissapears and then re-appears a little while later but it does stay on the list so I then have two copies of the same thing one received and one sent.
Has anyone else had this problem and if so is it still a problem or have you found a way to make it work properly?
I have tried 5 different Z10's, spent an hour with an O2 Guru and had 4 different OS versions both official and leaked, to try and find a solution to this and am now turning to the font of all BB knowledge in the hope that someone has found or can suggest an answer.
The Sent folder is set to Sync (Greyed out so cannot change it anyway)
It is set to IMAP Port 993 and SMTP Port 465 with SSL Encryption enabled for both
Using push if supported
Download messages while roaming is off (only relavent since 10.2.1.1055 loaded)
Append messages to sent Folder is on (only relavent since 10.2.1.1055 loaded)
Any suggestions?